Privacy Policy

 

Privacy Policy

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Effective Date: 1/1/2025

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1. Introduction Welcome to RM Exterior Cleaning. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.rmecs.co.uk.

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2. Information We Collect We may collect and process the following information:

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• Name

• Contact information (email address, phone number, address)

• Details about your cleaning service requirements

• Payment information

• Any other information you choose to provide when contacting us or using our services

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3. How We Use Your Information We use your personal information to:

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• Provide and manage our window cleaning services

• Process payments

• Respond to enquiries

• Improve our services

• Send appointment reminders and service updates

• Comply with legal obligations

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4. Sharing Your Information We will not share your personal information with third parties except in the following circumstances:

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• When required to do so by law

• With trusted third-party service providers who assist us in operating our business (e.g., payment processors, scheduling software)

• If necessary to protect our legal rights or prevent fraud

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5. Data Security We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.

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6. Your Rights You have the right to:

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• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Object to the processing of your data

• Withdraw consent at any time

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To exercise these rights, please contact us at hello@rmecs.co.uk

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7. Cookies Our website may use cookies to improve user experience. You can choose to accept or decline cookies through your browser settings.

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8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately.

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9. Contact Us If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

RM Exterior Cleaning Services 
Email: hello@rmecs.co.uk
Phone: 07704779381
Website: www.rmecs.co.uk

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Thank you for choosing RM Exterior Cleaning Services.